- our website at www.innovativemedicalusa.com (the “Site”);
- about users of IMS services (the “Service”);
- in connection with our marketing activities;
- at events we host; and
We collect information you give us. Personal information that you may provide through the Service or otherwise includes:
Contact information, such as your first name, last name, professional title, organizational affiliation, postal address, office location, email address and telephone number;
Profile information, such as your username, password and preferences;
Communications, such as information you provide when you respond to surveys, participate in market research activities, participate in telephone conferences with our representatives (which may be recorded with your permission where permitted by law); report a problem with Service, receive customer support or otherwise communicate with us;
Transaction information, such as the credit card or other payment card details that you use to pay for the Service, and your Service-related billing information and transaction history;
Marketing information, such as your preferences for receiving marketing communications and details about how you engage with them; and
Information from third party sources
We may combine personal information we receive from you with personal information we obtain from other sources, such as our Customers; data providers; affiliates within our corporate group of companies; business partners, such as joint marketing partners and event co-sponsors; and publicly accessible sources, such as social media platforms.
We, our service providers, and our business partners may automatically log the following information about you, your computer or mobile device, and your activity over time on the Site and other online services:
Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, and general location information such as city or town.
Usage data, such as the website you visited before browsing to the Site, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.Some of our automatic collection is facilitated by:
Cookies, which are text files stored on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently and remembering your preferences, enabling functionality, helping us understand user activity and patterns, facilitating online advertising and measuring the effectiveness of our ads.
Web beacons, also known as pixel tags or clear GIFs, which are typically used to demonstrate that a webpage or email was accessed or opened, or that certain content within it was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns.
Changes to your personal information
It is important that the personal information we hold about you is accurate and current. Please let us know if your personal information changes during your relationship with us by emailing us at email@example.com
We use your personal information for the following purposes or as otherwise described to you at the time of collection:
We use your personal information to:
- provide, operate, maintain, and improve the Service;
- communicate with you regarding the Service if you are a Customer, including by sending you Service announcements, technical notices, updates, security alerts, and support and administrative messages;
- process your Service subscription transactions and process your related payments;
- understand your needs and interests, and personalize your experience with the Service;
- and provide support for the Service and respond to your requests, questions and feedback.
We use your personal information to:
- provide, operate, maintain and improve the Site;
- understand your needs and interests, and personalize your experience with the Site; and
- provide support for the Site and respond to your requests, questions and feedback.
We collect your user data to understand user behaviors. These insights are used to improve our website and marketing efforts.
We, and our third party advertising partners, may collect and use your personal information for marketing and advertising purposes.
Direct marketing If you request information from us, use the Service or participate in our surveys, promotions or events, we may send you IMS-related marketing communications as permitted by law but will provide you with the ability to opt out.
We may use your personal information to:
- protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
- audit our internal processes for compliance with legal and contractual requirements and internal policies;
- enforce our Terms of Service;
- protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft; and
- comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
In some cases we will ask for your consent to collect, use or share your personal information for other purposes. For example, we may ask for your consent to send you marketing emails where required by law or to post your testimonial or endorsement.
Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processor.
We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services they render to us.
Compliance and protection
We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties (a) for the compliance and protection purposes described above; (b) as required by law, lawful requests or legal process, such as to respond to subpoenas or requests from government authorities; (c) where permitted by law in connection with any legal investigation; and (d) to prosecute or defend legal claims.
Customers may review, update, correct or delete the personal information by emailing us at firstname.lastname@example.org
You may opt out of marketing-related emails by following the opt-out prompt in the email. You may continue to receive Service-related and other non-marketing emails.
If you gave us consent to post a testimonial to our site, but wish to update or delete it, please contact us a.
You can limit use of your information for interest-based advertising by:
- Browser settings. Blocking third party cookies in your browser settings using or ad-blocking browser plug-ins/extensions.
- Mobile device settings. Using your mobile device settings to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
- Platform settings. Using Google’s and Facebook’s interest-based advertising opt-out features: Google: https://adssettings.google.com/, Facebook: https://www.facebook.com/about/ads.
- Ad industry tools. Opting out of interest-based ads from companies participating in the following industry opt-out programs: Network Advertising Initiative: http://www.networkadvertising.org/managing/opt_out.as,
Digital Advertising Alliance: optout.aboutads.info, which lets you opt-out of interest-based ads on websites; and
AppChoices mobile app, available at https://www.youradchoices.com/appchoices, which lets you opt-out of interest-based ads in mobile apps.
The opt-out preferences described above must be set on each device for which you want them to apply. Not all companies that serve interest-based ads participate in the ad industry opt-out programs described above, so even after opting-out, you may still receive some cookies and interest-based ads from other companies. If you opt-out of interest-based advertisements, you will still see advertisements online but they may be less relevant to you.
Do Not Track.
Declining to provide your personal information.
If you do not provide information indicated as required or mandatory within the Service, or that is otherwise necessary to provide a requested service or feature within the Service, that portion or all of the Service may be unavailable to you.
The security of your personal information important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.
International Data Use
IMS is headquartered in the United States and has affiliates and service providers in other countries, and your personal information may be collected, used and stored in the United States or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country.
Third Party Sites and Services
The Service may contain links to other websites and services operated by third parties, such as social media platforms, advertising services and other websites and applications. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third party websites, applications or services, and are not responsible for their actions. Other websites and services follow different rules regarding their collection, use and disclosure of your personal information. We encourage you to read their privacy policies to learn more.
The Service is not directed at, and IMS does not knowingly acquire or receive personal information from, children under the age of 16. Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 16. The Service is not directed at, and IMS does not knowingly acquire or receive personal information from, children under the age of 16. It is possible that we could unintentionally receive information pertaining to persons under the age of 16 by the unauthorized acts of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 16, please do so by e-mail or post using the contact details set forth below.
Attention: Data Protection Officer
Innovative Medical Systems, Inc.
1734 W. Williams Drive
Suite # 2
Phoenix, AZ 85027
IMS does not conduct business in California and is therefore exempt from California Consumer Privacy Act (CCPA) rules and regulations.
IMS does not conduct business in the EU and is therefore exempt from General Data Protection Regulation (GDPR) rules and regulations.